2018 Business Intelligence Trends

2018 Business Intelligence Trends
Business analytics is concerned with the fast-growing areas of online analytics, customer analytics, and business intelligence. It involves extracting, summarising and applying information from rich data sets readily available in today's business environment to enable better decision making based on quantitative information and models. What are the top 10 trends in...
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The Customer Revolution in Customer Service

The Customer Revolution in Customer Service
Customer service relates to the service you and your staff provide before, during and after a purchase. It's how you interact with your customers. Improving your customer service skills can lead to greater customer satisfaction and experience. How to provide good customer experience? You need to know know what your customers consider to...
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Microsoft Inspire Las Vegas July 15-19, 2018

Microsoft Inspire Las Vegas July 15-19, 2018
For the first time, Microsoft Inspire and Microsoft Ready, the annual Microsoft sales, marketing, and technical fiscal kick-off, are going to be held in the same city during the same week. This co-location will create multiple opportunities for partners and field teams to connect, learn, and collaborate on solutions that will...
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Google Cloud Platform on a shoestring budget

Google Cloud Platform on a shoestring budget
There are many decisions you make for your business, be it technical decisions for performance, for simplicity, or even for "coolness." And sometimes, you need to make decisions based on costs. This talk shares considerations and shows you how to accomplish the most common cloud tasks as cost-effectively as possible. If...
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Bank details, TFNs, personal details of job applicants potentially compromised in major PageUp data breach

Bank details, TFNs, personal details of job applicants potentially compromised in major PageUp data breach
A breach in HR recruitment software provider PageUp has led to the potential compromise of the personal details of thousands of Australians. According to ABC news, PageUp, which boasts 2 million active users across 190 countries, posted a statement from chief executive Karen Cariss on its website, saying it had...
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