Chorus
Chorus is a conversation intelligence platform that helps companies capture, store, and analyze their customer-facing conversations, including phone calls, video calls, and meetings. The platform uses artificial intelligence (AI) and natural language processing (NLP) to transcribe and analyze conversations, providing insights into customer behavior and feedback, as well as opportunities for coaching and training.
Chorus is designed to help sales teams, customer success teams, and other customer-facing teams improve their performance by providing data-driven insights into customer interactions. The platform allows teams to search, review, and analyze past conversations, identifying trends and patterns that can inform sales and customer success strategies.
Chorus offers a variety of features, including real-time call transcription, call recording and playback, sentiment analysis, and AI-powered coaching tools. The platform integrates with popular communication tools such as Zoom, Microsoft Teams, and Salesforce, making it easy to capture and analyze customer conversations across multiple channels. Chorus is used by companies of all sizes, from small startups to large enterprises, to improve their customer-facing operations and drive revenue growth.
Chorus is designed to help sales teams, customer success teams, and other customer-facing teams improve their performance by providing data-driven insights into customer interactions. The platform allows teams to search, review, and analyze past conversations, identifying trends and patterns that can inform sales and customer success strategies.
Chorus offers a variety of features, including real-time call transcription, call recording and playback, sentiment analysis, and AI-powered coaching tools. The platform integrates with popular communication tools such as Zoom, Microsoft Teams, and Salesforce, making it easy to capture and analyze customer conversations across multiple channels. Chorus is used by companies of all sizes, from small startups to large enterprises, to improve their customer-facing operations and drive revenue growth.
Listing Details
Main Functions
call analysis
Top Features
call analysis, data-driven insights
Typical customers
Small businesses, Mid size businesses, Large enterprises
Platform
Web
Price
Paid
Website
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